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Program Manager - Housing Support & Community Responsibility

Program Manager - Housing Support & Community Responsibility

University of Michigan - Ann Arbor, Michigan

Position Description

The Michigan Housing Support and Community Responsibility Team (HSCR) consists of 7 full time staff and 11 student staff who coordinate support to residential students and foster communities in which students feel a strong sense of belonging. Our work is rooted in restorative practice principles, which focus on partnering with students to balance support and accountability as members of the community. The team accomplishes this by facilitating dialogue-centered community circles, connecting students to campus resources, and helping them to navigate the campus systems that help them thrive. The team facilitates conduct meetings when a student is alleged of violating a housing policy, inviting them to reflect on their perspective, how they impacted community members, and how to restore relationships so that the community thrive.

The HSCR Program Manager provides support and leadership to the development and delivery of a range of proactive programs and services based in a restorative practices framework. This role works in conjunction with the HSCR Director, Associate Director, Assistant Director, and 3 additional Program Managers to provide leadership for case management and restorative practice education and training.

  • Oversees the day-to-day case management and addresses community conflicts.
  • Serves as the primary professional staff leading the Community Circles program.
  • Selects, trains, and supervises the HSCR student staff.
  • Develops and delivers training to student and full time staff. 

More information: https://careers.umich.edu/job_detail/274652/program-manager-housing-support-and-community-responsibility

Position Requirements

  • Master's degree in Conflict Resolution, Peace Studies, Higher Education, Social Work, or a related field, or an equivalent combination of education and experience.
  • At least (2) two years working in a higher education or community setting with responsibilities related to case management and community engagement and accountability.
  • Minimum of one (1) year of supervision, which can include both professional and student staff.
  • Working knowledge of the philosophy of restorative practices, social justice, and inclusion.
  • Proven ability to communicate and relate effectively with diverse students and staff to nurture inclusiveness, shared responsibility, and collegiality.
  • Experience in mediation, conflict management, or restorative practices in resolving conflict. 

Salary Information

Salary range $54,100.00 - $60,000.00 determined by experience.

Application Link

https://careers.umich.edu/job_detail/274652/program-manager-housing-support-and-community-responsibility

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