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Assistant Director for Residential Care and Community Expectations

Assistant Director for Residential Care and Community Expectations

Michigan State University - East Lansing, Michigan

Position Description

The Assistant Director of Residential Care and Community Expectations is responsible for the oversight and coordination of all aspects of the Residence Education and Housing Service’s (REHS) residential care and community expectations unit, including student support as well as residence hall student conduct programs.  In addition to managing housing conduct and collaborating in the timely and effective implementation of the university student conduct program, this position also serves as a key team member in providing case management and assistance for students in distress and crisis.  This position provides training programs for the Residence Education team, facilitates sensitive issue reporting and response, delivers educational programming, and participates in committees that address policy issues, risk management, and student behavior.  This position serves as the department’s lead on the writing of such reports as Clery, Campus Drugs and Alcohol, etc.

The Assistant Director of Residential Care and Community Expectations also works collaboratively with campus departments and programs including the Office of Student Support and Accountability, Office of Civil Rights, Michigan State University Department of Police and Public Safety, Athletics, University Health and Wellbeing, academic colleges, and others as necessary to oversee the development, implementation, and coordination of strategic efforts aimed at creating an inclusive residential environment and assure compliance with all statutory and regulatory requirements, including the Jeanne Clery Act.

This position is situated within the Residence Education unit and supports a comprehensive on-campus housing operation with over 15,000 residents, more than 350 resident assistants, and more than 45 full time staff.  Residence Education and Housing Services team members are committed to creating equitable and exceptional experiences one connection at a time.  

Responsibilities include:

  • Oversee and coordinate all aspects of the University’s residence hall conduct system including implementing effective training programs for Residence Education team.

  • Supervise the Residential Student Conduct Administrator and Residential Student Care Coordinator.

  • Oversee on-campus case management and assistance to students in crisis, stress, and distress.  Participate in training and serve as a representative on the campus Care and Intervention team as requested.

  • Work to improve office efficiency using technology, assessment, and data management systems.

  • Serves as a resource person for students involved in disciplinary procedures.

  • Helps coordinate support for students in crisis, stress, and distress.

  • Responsible for educational programming and participating on committees addressing policy issues, risk management, and long-term planning around these issues.

  • Responds to emergency situations as needed.

  • Meets regularly with student behavior partners including MSU Department of Police and Public Safety, Health and Wellness, Athletics, Office of Student Support and Accountability, and the Office of Civil Rights.

  • Serve as the department’s lead person on the writing of such reports as Clery, Drug Free Schools Biennial report, etc.

  • Provide statistical analysis, produce reports, and distribute general information on student behavior in the residence halls.

  • Oversee annual and ongoing reviews of the residence hall handbook.

  • Trains REHS team members regarding conduct process, emergency situations, crisis management, principles of due process, and compliance.

  • Maintains confidential student conduct records in accordance to the Family Educational Rights and Privacy Act (FERPA) and the Michigan State University Record Management Services Office.

  • Working collaboratively with campus partners and serving on various department and university committees/teams as assigned.

  • Performs other duties as assigned.

Standard work hours for this position are Monday-Friday 8am-5pm with occasional evening and weekend hours.

All positions in SLE are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community.

Position Requirements

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing one to two years of post-bachelor degree work such as a Master's in Higher Education Administration, Counseling or related field such as College Student Personnel Administration; three to five years of related and progressively more responsible and expansive work experience in residence hall administration, counseling, human relations, and program development; knowledge of legal, ethical, and affirmative action practices for staff recruitment, selection, and appraisal; or an equivalent combination of education and experience.

Additional Qualifications

Three to five years of experience in the area of student education and development and/or conduct system administration is required. Direct experience in working with students of concern, educational programming and policy development, as well as current knowledge of best conduct practices (including Clery reporting, Title IX, and other regulations) is necessary for this role.

Desired Qualifications

Knowledge of ethical and legal parameters in higher education, especially as they pertain to conduct and students. At least 5-7 years of responsibility or expansive work experience in administration, housing/residence life, program management, and training. Ability to infuse creative, compassionate, culturally competent approaches to problem solving. Excellent administrative and organizational skills, the ability to manage multiple tasks simultaneously, capacity to influence all levels within an organization. Basic computer skills. Strong writing, verbal communication and interpersonal skills. Ability to collaborate effectively with diverse parties within and beyond the institution. A thorough knowledge of community building in a diverse environment, student conduct and student case management (including processes, ethical issues, professional standards, and legal parameters), and conflict resolution/alternative dispute resolution.  Also, demonstrated skills of leadership, communication, a well-developed sense of responsibility, sensitivity to individual differences, an understanding of how to promote student learning and academic success in a diverse environment, and an enthusiastic interest in working with students. Prior work with conduct databases is desired as is a strong understanding of Microsoft Office software.

Salary Information: Minimum $75,000

Application Link to Position Posting: https://careers.msu.edu/jobs/ast-dir-of-residential-student-conduct-assistant-director-residence-education-east-lansing-michigan-united-states

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