Position Description

The essential duties of the position include the following: 

• Assists with the day-to-day implementation and operation of the disciplinary process(academic and non-academic misconduct) and the management of the office.
  
  
• Manages the administration of the Maxient case management system to ensure its secure use according to the requirements of the university’s institutional data policy.
  
  
• Acts as an administrator responsible for creating and deleting new user accounts.
  
  
• Develops and performs regular reviews and audits of user accounts, access levels, and group access permissions.
  
  
• Develops, tests and implements new system uses, including the creation of incident reports, letters, forms, outcomes, charges and analytics.
  
  
• Reviews Maxient records for compliance with university records retention policies, including the design and implementation of case deletion schedules.
  
  
• Serves as the lead contact to log and track system problems through resolution with the vendor.
  
  
• Designs, in collaboration with Maxient user groups, and delivers training to Maxient users.
  
  
• Leads regular meetings with Maxient user group liaisons for the purposes of improving system use, efficiency, collaboration, operation, security and the overall user experience.
  
  
• Serve as a Conduct Resolution Administrator as needed, reviewing, investigating, adjudicating, and managing conduct cases.

Position Requirements

Minimum Qualifications:

• Earned Master’s degree
  
  
• Working knowledge of best practices in the student conduct field
  
  
• Demonstrated experience making complex decisions
  
  
• Able to serve all students
  
  
• Excellent oral and written communication skills, a collaborative communication style, strong interpersonal skills, and proven ability to work with sensitive and confidential information
  
  
• Have working knowledge of Google and Microsoft suites
  
  
• Must be detail-oriented, with strong organizational abilities

Preferred qualifications:

• Progressive experience in student conduct, student affairs, or related work
  
  
• Knowledge of current trends and issues facing the student conduct field and higher education
  
  
• Demonstrated knowledge of federal, state, and local laws, regulations, and guidelines related to student conduct
  
  
• Experience with Maxient or other database management systems
  
  
• Enthusiastic about engaging with college students in an educational setting

Salary Information: $55,000 - $58,000

Application Link to Position Posting: https://appstate.peopleadmin.com/postings/49830