Webinar Description

Alternative Dispute Resolution (ADR) for student organizations is a topic of growing momentum, as organizational behavior continues to evolve in terms of frequency and complexity. Still, the majority of time and resources from institutions typically is allocated to individual student behavior. Because of this, most processes for organizations are modified from individual processes, rather than intentionally designed for organizations. This session provides discussion and recommendations for designing and applying ADR to build student organizational culture and address concerns in student organizations.

Presenter Bio

Léna Crain, Ph.D. (She/Her/Hers) serves as Dean of Students at Baldwin Wallace University. Dr. Crain is a frequent trainer and speaker on alternative resolution, conflict resolution skill building, cultural dimensions of conflict, and planning and assessment. She has served on the ASCA Board of Directors and with the Donald D. Gehring Academy, for which she serves as 2025 Chair. In her broader career in higher education, Dr. Crain has been recognized as an ACPA Diamond Honoree and Annuit Coeptis Scholar. Dr. Crain earned her Ph.D. from the University of Maryland.