Part of our Conference Highlights Series! Resident Assistant training at Florida Institute of Technology traditionally relied on intensive in-person sessions. We redesigned training using Canvas (learning management system) to create a blended model—moving policy and resource content online and reserving in-person time for scenarios, discussion, and team-building—providing a replicable framework to improve RA preparedness, consistency, and engagement.
Learning Outcomes:
Knowledge & Skills:
| Knowledge & Skill | Level |
| Administration | Intermediate |
| Education | Intermediate |
| Equity & Intentional Inclusion | Intermediate |
Pricing:
Please ensure to review ASCA's Refund and Cancelation Policy prior to completing your registration.
Each registration payment applies to one attendee only. For group registration and rates, contact the Central Office at asca@theasca.org.
Please note registration will close at 11:45 PM EST the day prior to the event.
A Zoom link will be provided the morning of the meeting. If you need accommodations for this event, please contact the ASCA Central Office at asca@theasca.org or 979-589-4604 as soon as possible.
Presenter Information & Bios:
Jacqueline Zappala (She/Her)
Jacqueline Zappala serves as the Director of Residence Life at the Florida Institute of Technology. In this role, she provides leadership for the university’s seven residential communities with approximately 2000 beds, working closely with professional and student staff to foster safe, inclusive, and engaging living environments that support student success.
Contact: jzappala@fit.edu
Joel Hoover (He/Him)
Joel Hoover serves as the Director of Student Conduct at the Florida Institute of Technology. His work focuses on student conduct, residential education, and student development within higher education. He regularly works with student leaders and Resident Assistants to develop training and initiatives that encourage responsible decision-making.
Contact: JHoover@fit.edu